Sunday 25 August 2013

Lecture 7(Week 7)

Knowledge Management Organizational Culture

Madam Siti showed us a video of google company in order to let us get familiar to the culture of the modern organisation nowadays. In this chapter, we get to learn about the key dimensions of different cultures. Beside that, we study about the enablers and obstacles for knowledge sharing.

Organizational Culture
-share assumption, beliefs and values
-powerful unifying force
-embedded in larger social environment
-micro cultures might also exist across organization

Culture as an enabler of knowledge transfer


Typology of cultures
-sociability: measures for friendliness,high sociability, people orientation, team orientation and process focus.
-solidarity:  measures for task orientation, high solidarity, people work well together toward common goal despite personal conflicts

Influences of Organizational Cultures
-past patterns and history
-teamwork
-climate and morale
-information flows
-supervision quality
-leadership
-workplace communication


Infosys KM maturity model
-default
-reactive
-aware
-convinced
-sharing

From this chapter, we can see that our knowledge cultures evolve from days to days. Consequently, we should be dedicated and provide ongoing support when developing our knowledge community.

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