Lecture 8 (Week 8)

The Learning Organization and KM Tools
Part 1-Learning Organization
In this chapter, the most important thing is we learnt to differentiate between organisational learning and the learning organisation. Beside that, we also learnt to identify the initiatives to develop social capital.

Individuals Learning Styles
-visual
-musical
-verbal
-physical
-logical
-social
-solitary

Learning Approaches

Organisational
-induction
-on-the-job training
-lectures
-seminars and workshops

Individuals
-impromptu learning
-online learning
-authentic learning
-action learning

Organisational Learning Phases(Huber,1991)
-knowledge acquisition
-information distribution
-information interpretation
-organisational memory

Factor Affecting Organisational Learning
-organisational factors
-operational factors
-individuals factors
-learning context

Part 2-KM Tools

Knowledge Forms
-structured
-semi-structured
-unstructured

Ontology-an overall conceptualisation
taxonomy-a scientifically based scheme of classification

Major KM Tools,Techniques and Technologies